Event Staff

Location: Pittsburgh, PA

Department: Operations

Type: Part Time

Min. Experience: Mid Level

The Kelly Strayhorn Theater is a nationally recognized leader with two distinct venues in Pittsburgh’s East End producing dynamic programming with a demonstrated record of gathering racially, economically, and generationally diverse audiences to share in top-notch, socially relevant arts and cultural events. Our programs serve as a catalyst for diverse arts programs that make our neighborhood a destination for innovative works in dance, theater, music, and live art.

Position Summary

The Event Staff’s primary role is providing an excellent experience to all patrons, supporters, artists, and guests of our venues. Event Staff are responsible for all guest service operations, ensuring safety, comfort, and an unforgettable experience to all theater guests.

Responsibilities:

  • Welcome all guests, maintain public areas, reflect a positive image for the Kelly Strayhorn Theater, and ensure the safety and comfort of our guests
  • Distribute programs, escort patrons to their seats, assist with box office point of sale, concessions, or bar as needed
  • Coordinate with event team to ensure a smooth run of show
  • Support volunteers in their roles during event, ensuring a great experience for our volunteers
  • Other duties as assigned

Qualifications:

  • Professional demeanor, personable and friendly at all times
  • Responsible, reliable and excellent working in a fast-paced environment; Evening and weekend availability required
  • Ability to demonstrate skill in handling concerns and resolving problems
  • Customer service and cash handling experience preferred; Interest or background in the performing arts a plus
  • Must be at least 18 years of age and able to stand, stretch, bend, and lift up to 30 lbs

 

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